FGV HOLDINGS BERHAD | SUSTAINABILITY REPORT 2022/2023 111 STAKEHOLDERS ENGAGEMENT More information on our list of material matters can be found under Materiality Assessment on pages 112 to 114. JOINT VENTURE & BUSINESS PARTNERS WHY IT MATTERS • Provide access to additional financial resources, technology, and expertise that may not be available internally ENGAGEMENT APPROACH • Company website and social media updates • Meetings, engagements, and briefings • Company events and activities such as mentoring and roundtables • Company intranet and newsletter • Site visits, audits, and inspections • External surveys and feedback AREAS OF CONCERN • Strategic planning and business growth • Compliance with global and regulatory requirements across the sustainability pillars • Transparent and timely updates on FGV’s operations and industry trends • FGV’s financial performance and achievement of operational targets • Collaborative approach to leverage on expertise and skills OUR RESPONSE • Conduct workshops and knowledge-sharing sessions to improve overall capabilities that can lead to enhanced performance and innovation • Implement performance monitoring and evaluation mechanism to track progress of FGV’s JV businesses KEY RELATED MATERIAL MATTERS ENGAGEMENT APPROACH • Company website and social media updates • Meetings, engagements, and media briefings • Company events and activities such as gatherings • Media press releases • External surveys and feedback AREAS OF CONCERN • Transparent and timely updates on FGV’s operations and industry trends • Compliance with global and regulatory requirements across the sustainability pillars • Clarification on misinformation concerning the palm oil industry or FGV OUR RESPONSE • Prepare a communication plan to develop messaging and responses that are transparent and consistent • Proactively engage with media outlets to build relationships and establish trust • Monitor media coverage to identify potential issues or negative coverage that could impact FGV’s reputation MEDIA WHY IT MATTERS • Provide media exposure that can impact FGV’s visibility and reputation • Serve as a channel to disseminate important information about the Company to the public KEY RELATED MATERIAL MATTERS NON-GOVERNMENTAL ORGANISATIONS WHY IT MATTERS • Promote social values, civic engagement, and support local initiatives • Keep us informed of socioeconomic developments that may impact our business ENGAGEMENT APPROACH • Company website and social media updates • Meetings, engagements, and dialogues • Collaborations and project partnerships • External surveys and feedback AREAS OF CONCERN • Efforts to protect the environment and promote social justice • Transparent and timely updates on FGV’s operations and industry trends • Compliance with global and regulatory requirements across the sustainability pillars OUR RESPONSE • Engage in dialogues with NGOs to better understand their concerns and perspectives • Build partnerships with NGOs that share the same values, leading to project collaborations, increase understanding, and mutual support • Address the specific concerns raised by NGOs and offer solutions where possible KEY RELATED MATERIAL MATTERS 2 1 5 5 3 3 1 2 3
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