FGV HOLDINGS BERHAD | SUSTAINABILITY REPORT 2022/2023 109 STAKEHOLDERS ENGAGEMENT BOARD OF DIRECTORS AND EMPLOYEES WHY IT MATTERS Board of Directors • Manages the organisation at a strategic level • Oversees the conduct of the Group’s business • Manages risks and ensure the implementation of the appropriate internal control framework and mitigation measures Employees • Possess knowledge and technical expertise to drive business operations • Represent FGV in communicating with customers and suppliers • Handle and manage daily operations of the organisation ENGAGEMENT APPROACH • Company website and social media updates • Meetings, engagements, and dialogues • Annual appraisal • Company events and activities such as town halls, mentoring, roundtables, and gatherings • Company intranet and newsletter • Internal surveys and feedback OUR RESPONSE • Conduct Employee Engagement Survey for better engagement in the future • Competitive benchmarking and market positioning analysis for all employees in terms of welfare and salary • Ensure FGV’s grievance mechanism is accessible to FGV workforce • Upskill and reskill employees through learning and development programmes • Prepare for the development of leadership roles and succession planning AREAS OF CONCERN Board of Directors • FGV’s financial performance and achievement of operational targets • Compliance with global and regulatory requirements across the sustainability pillars • Corporate governance across the value chain and risk management practices • Collaborative approach to leverage on expertise and skills • Board diversity and knowledge Employees • Alignment to ethical business practices • Fair employment practices including promoting gender diversity, and women in leadership, and fair opportunities to learn and upskill • Protection from exploitation and discrimination • Reporting channel and support to address misconduct • Healthy and safe working environment KEY RELATED MATERIAL MATTERS 1 4 1 FIELD WORKERS WHY IT MATTERS • Engage in fieldwork and crop harvesting that may significantly impact FGV’s productivity and efficiency ENGAGEMENT APPROACH • Company website and social media updates • Meetings, engagements, and briefings • Company events and activities such as town halls and roundtables • Site visits, audits, and inspections • Internal surveys and feedback AREAS OF CONCERN • Safe working conditions and provision of appropriate safety • Clear reporting channel and support to address grievances • Ethical business and labour practices • Welfare protection against labour malpractices within the supply chain OUR RESPONSE • Conduct onboarding and awareness sessions to ensure field workers understand their rights • Ensure the welfare of field workers and comply with laws and regulations in relation to human rights and labour standards • Revised and strengthened the Guidelines and Procedures for Responsible Recruitment and Employment of Migrant Workers to align our practices with international standards • Ensure FGV’s grievance mechanism is accessible to FGV workforce KEY RELATED MATERIAL MATTERS 3 2 8
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