Value Creation Is The Bedrock Of Our Business 74 FGV HOLDINGS BERHAD Sustainability Review PILLAR 1: PROMOTING ECONOMIC GROWTH BUSINESS OPERATIONAL EXCELLENCE ROADMAP FGV is guided by a long-term Business Operational Excellence Roadmap that focuses on our plantation operations. The Roadmap will be implemented in three phases and is driven by four strategies: Since the Roadmap’s establishment in 2019, there has been significant progress at the model sites that were selected to pilot the Roadmap’s implementation. The model sites act as incubators for a range of operational excellence initiatives that will be replicated in other locations. The current model sites are spread across Perak, Pahang, Negeri Sembilan, Johor and Sabah. They include three oil palm estates, three palm oil mills, one rubber factory and one refinery. In 2022, we managed to replicate four estates, eight mills and three rubber factories, which received certification from the QE/5S Internal Certification Programme (ICP). This certification promotes 5S practices among our workforce in our operations to provide a conducive environment and reduce the likelihood of accidents. To ensure we achieve ‘Best in Class’-status operations, we established an integrated partnership between the ‘pilot’ sites and the operations team (replicate sites) by pairing operations and subject matter experts within FGV to address key areas. Suitable and structured methodologies and approaches are employed throughout the project duration with specific deliverables and timelines. The projects are overseen by the Steering Committee and the Working Group is in charge of carrying out all operational aspects of the initiatives. PROGRESS AND ACHIEVEMENTS Brilliant at Basic (Minimum Industry Standards) Achieving Best Performance (Improved Industry Standards) Top Quartile (Leading Industry Standards) Strengthening best practices and work methods Forging a culture of continuous improvement Enhancing employee competencies Driving behaviourbased quality culture (BBQ) 4 Strategies 3 Phases Our committed team goes above and beyond, conducting thorough inspections to ensure quality and performance. OPERATIONAL EXCELLENCE WHY IT IS IMPORTANT Our business is founded on operational excellence. This entails not only improving productivity and efficiency to reduce costs, but also embracing technology and positioning FGV as a leader in integrated operations. Our operational excellence enables us to cultivate a high-performing workforce that embodies our internal culture of PRIDE. Additionally, we safeguard our workers’ welfare and occupational health and safety. We remain steadfast in our commitment to research and development, creating solutions that enhance yield, increase automation, promote sustainability and the circular economy and bolster our financial performance.
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