Turning Strategy Into Outcomes ANNUAL INTEGRATED REPORT 2022 35 Stakeholders Engagement • Provide insights from the public • Responsible for the reporting of news and updates within the business industry WHY IT MATTERS MEDIA • Company website and social media updates • Meetings, engagements and media briefings (virtual, face-toface, hybrid) • Company events and activities such as gatherings • Media press releases • External surveys and feedback ENGAGEMENT APPROACH • Relevant issues and updates by the Company • Clarification on misinformation concerning the palm oil industry AREAS OF CONCERN • Prepare a communication plan to develop messaging and responses that are transparent and consistent • Proactively engage with media outlets to build relationships and establish trust • Monitor media coverage to identify potential issues or negative coverage that could impact FGV’s reputation OUR RESPONSE • Promote social values, civics and local initiatives • Keep us abreast of socioeconomic developments that can impact our business WHY IT MATTERS NON-GOVERNMENTAL ORGANISATIONS • Company website and social media updates • Meetings, engagements and dialogues (virtual, face-to-face) • Collaborations and project partnerships • External surveys and feedback ENGAGEMENT APPROACH • Sustainability-related and socioeconomic concerns • Challenges faced by FGV and the palm oil industry as a whole AREAS OF CONCERN • Engage in dialogues with NGOs to better understand their concerns and perspectives • Build partnerships with NGOs that share the same values, leading to project collaborations, increase understanding and mutual support • Address the specific concerns raised by NGOs and offer solutions where possible OUR RESPONSE More information on the Key Related Material Matters can be found under How We Define our Material Matters on page 37. KEY RELATED MATERIAL MATTERS KEY RELATED MATERIAL MATTERS
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