FGV Annual Report 2018

15 ESTABLISHED INTEGRATED AND COMPREHENSIVE IMPLEMENTATION PLANS 01 02 05 03 07 06 04 08 09 ANNUAL INTEGRATED REPORT 2018 ASSESSING OUR MATERIAL MATTERS STAKEHOLDER ENGAGEMENT Following the identification and prioritisation of our material matters, we then conducted Stakeholder engagements on the issues identified as important to them. This provided us with insights into how best to address their needs as they relate to our ability to create value. This serves as part of our process to conduct active and open engagement with our Stakeholders as we value the relationships we have cultivated with them in the course of our business. It also ensures we effectively address the opportunities and risks which may affect our sustainability. Our Stakeholder groups, the means through which we engaged them and the material matters identified as significant to them are disclosed as follows: STAKEHOLDER ENGAGEMENT Our employees and workers possess the technical expertise and experience to drive our business operations. • Townhalls • Team meetings • Surveys • Company intranet • Newsletters • Employee Engagement and Well-being • Occupational Health and Safety • Effective Communications Employees and Workers • Monthly Management meetings with FELDA scheme managers • Roundtable on Sustainable Palm Oil (RSPO) certification assessments • Industry awareness trainings • Community Development • Economic Performance • Effective Communications Comprised of 112,635 Settlers that benefit from plantation income through Federal Land Development Authority (FELDA). Our profitability benefits FELDA and consequently, the Settlers. FELDA Settlers Our Shareholders provide the financial capital to operate and grow our business. • Quarterly and annual reports • Briefings • Roadshows • Website and social media updates • Yield Improvement • Economic Performance • Governance, Ethics & Integrity Investors Our customers and JV partners create the demand for our products and services. • Roadshows • Surveys • Engagement meetings • RSPO Certification • Effective Communications • Traceability/Supply Chain Customers and Joint-Venture (JV) Partners The government facilitates the running of our business by providing infrastructure and other means of support. • Conferences • Engagement meetings • Dialogues • Biodiversity and Deforestation Management • Governance, Ethics & Integrity • Human Rights Government Our suppliers provide the materials that we need to produce our goods and services. • Engagement meetings • Integrity assessments and training programmes • Effective Communications • Economic Performance • Traceability/Supply Chain Suppliers NGO help keep us abreast of socioeconomic developments that can impact our business. • Dialogues • Corporate social responsibility activities and consultations • Biodiversity and Deforestation Management • Traceability/Supply Chain • Human Rights Non-Governmental Organisations (NGO) Regulatory bodies help keep our operations in compliance with regulations and guidelines that protect other Stakeholders’ interests. • Engagement meetings • Site inspections • Occupational Health and Safety • Human Rights • Legal Compliance Regulatory Bodies STAKEHOLDER MEANS OF ENGAGEMENT SIGNIFICANT MATERIAL MATTERS DESCRIPTION